A guide to floor care cleaning and maintenance :
Carpet should be vacuumed at least once a week with a good quality vacuum and head. When vacuuming a loop pile carpet, it is important to ensure the brushes on the vacuum are UP as these can cause your carpet to fluff.
Carpet should also be regularly spot cleaned as marks appear. When cleaning all stains or marks you should first refer to the care and warranty guide specific to your carpet that is issued with your invoice. If you have misplaced your guide, please do not hesitate to CONTACT US and we can forward this on to you via email.
As a general rule, carpet requires steam cleaning every 18 months. When arranging for the professional cleaning of your carpet, the care and warranty guide should be referred and you should ensure the cleaner adheres to any professional standards outlined in this.
Your hard flooring should be swept or vacuumed regularly to remove any dirt or grit followed by wiping down with a well wrung mop. Most spills or other marks will wipe off quickly and easily with a clean, white cloth.
All laminate, timber and bamboo floors are NOT water resistant. For this reason, never flood the floor with water and promptly soak up any liquid spills.
All vinyl and hybrid floorings are completely waterproof.